Conference Sponsors

Protect Your Franchise IP While Empowering Your Network with AI

Franchisors face a critical challenge: How do you leverage powerful AI tools without exposing your valuable intellectual property to risk?
Ask Astro offers the solution franchise systems have been waiting for – a secure AI environment specifically designed to protect your proprietary knowledge while empowering your entire network.

Franchisors invest heavily in developing operational expertise, proprietary manuals, customer systems, and competitive strategies. Yet when franchisees use public AI tools with this information, your IP can be compromised, putting brand consistency and compliance at risk.

The Ask Astro Solution
Our platform creates a secure environment where franchise IP remains protected while enabling AI-powered business intelligence across your network. Store operational manuals, SOPs, and proprietary systems in a secure database that doesn’t expose content to public AI systems. Create custom playbooks that guide franchisee success and maintain control over how AI is used throughout your organisation.

Benefits for Your Entire Network
For franchisors, Ask Astro adds significant value to your franchise offering without massive development costs. Our white-label option maintains brand consistency while providing powerful oversight tools. Lead the AI direction with your group!

For franchisees, Ask Astro delivers AI-powered business performance insights while ensuring they can safely leverage your proprietary knowledge – increasing their success and satisfaction. Offering deep insights, market analysis, emerging risks and opportunities, as well as easy to use monitoring, franchisees gain a full picture of their business performance!

Join forward-thinking franchise systems that are protecting their IP while embracing AI innovation. Visit our booth at the conference for a chat about how Ask Astro can transform your franchise network, or book a personalised demo to see the power of what we do.
Special conference offer available for franchisors!

The World’s Largest Referral Networking Organisation

Formed in January 1985, BNI is the largest and most successful business networking organisation in the world, helping businesses from 76 countries across more than 11300+ chapters scale their business over the last 40 years.

How does it work?
A BNI Membership provides the right environment, training and support to build trusted relationships that help grow your business. Weekly local chapter meetings follow a structured agenda that is proven to maximise referrals.

Bracken is a New Zealand built and owned online learning management system [LMS] specialising in delivering simple learning solutions that work for your whole team, regardless of their formal education background.

Seamlessly onboard and train your teams with Bracken, the game-changer your franchise needs to stay ahead.

By leveraging Bracken, your franchise can create an environment that not only thrives but also prioritises the well-being of both employees and customers. It empowers your franchisees to prioritise safety, comply with regulations, enhance productivity, reduce costs, and foster a positive workplace culture.

Unleash the power of engaging and immersive content.
Bracken LMS is armed with an intuitive authoring tool that empowers content matter experts to create learning objects that guarantee effective learning outcomes.

Bracken provides a wide range of multimedia learning objects, including video, immersive audio, and interactive elements that engage your learners.

Revolutionise training and empower your teams with Bracken.

In the world of franchising, there’s no room for outdated or inconsistent training. It’s crucial to keep your teams up to date, seamlessly integrate new members, and provide a great onboarding experience.

That’s where Bracken steps in.

With Bracken, franchise owners gain the power to deliver consistent, up to date training to all employees, regardless of their location.
Say goodbye to differences in knowledge and skills within your franchise. Bracken ensures that every team member is trained to the same high standard, elevating the overall quality of the entire franchise network.

As your franchise expands, Bracken effortlessly scales alongside your growth. Adding new locations and training new team members becomes a breeze. No more worrying about logistics such as travel, accommodation, and other costly expenses that plague traditional training methods.

Bracken revolutionises the entire training process, making it seamless, cost-effective, and efficient.

Bunnings Trade and the Franchise Association of New Zealand partnership gives you and your franchisees the opportunity to join the Bunnings Trade PowerPass membership program. Or, simply link your existing PowerPass account to access a range of exclusive benefits.

Bunnings Trade PowerPass is designed to make life easier for franchise businesses giving you customised pricing on extended range of products, you’ll have access to our offers on a wide range of quality brands and flexible fulfilment solutions for your business – all backed by a national network of stores.

Helping Franchises is our trade. We are here to support all your business needs and provide solutions from build to fitout, and day to day needs. We have solutions for custom joinery fitouts, cleaning, painting, plumbing, electrical, outdoor furniture, landscaping and greenlife and much much more. Our team is here with you every step of the way for your business needs with start to finish support. We have the services and solutions to help you get the job done and grow your business.

With a network of 50 locations nationwide, our dedicated team of Trade Specialists in store can help manage your orders, quotes and delivery. Plus, our stores are open early until late, seven days a week for those last minute or weekend needs.

Are You Pulling Your Hair Out Trying to Launch Your Next Commercial Fit-Out or New Build? – Let CDM Take the Pressure Off.

Running or supporting a Franchise is challenging enough, don’t let building construction become your front-page headache. Navigating consents, design changes, budget blowouts, and trade schedules, without disrupting your business, can feel overwhelming. Sound familiar?

At CDM, we’re value creators. With over 35 years of experience delivering full turnkey commercial projects across New Zealand, we align your build with your brand strategy, while keeping your cost budgets firmly in sight.

Here’s how we remove the stress:

• Due diligence before you sign: We verify lease viability and secure council and resource consents before you commit, minimising costly surprises later.

• End-to-end management: From decommissioning your old space to coordinating IT, compliance, and fit out, right through to handing over a fully operational site (with the milk in the fridge).

• In-house integration: Our design, QS, project management, and construction teams work side by side. No subcontractor silos, no communication breakdowns.

• Multiple trade quotes: We secure multiple trade quotes while prioritising health and safety compliance, to ensure competitive pricing and build quality.

• Consistent delivery across all sites: Whether one store or a national rollout, your customer experience remains consistent, powered by local insights and national oversight.

And because you’re attending FANZ: enter our draw to win a $2,000 Concept Design Package, a strategic head start to scope your next site rollout, on us.

With CDM in your corner, build projects become streamlined, strategic, and surprisingly simple.

Let’s connect at the FANZ Conference, or message us through the app. Your next build deserves clarity, confidence, and a team that makes it happen.

CFI is an award-winning franchise and SME lender, providing a range of finance products across New Zealand and Australia. Since 2014 we’ve been helping franchises to grow their businesses by providing finance to both new and existing franchisees. We work across a diverse range of industries and fund everything from green-field sites to equipment rollouts & refurbishments. As an independent lender we strive to be faster and much more flexible than the banks, and take the pain out of obtaining finance for franchise partners.

Cashpoints – It’s like your own loyalty programme…but better!

If you’re thinking of developing or running your own programme, we’d love to talk to you.

Cashpoints is a smarter, simpler, more cost-effective rewards programme designed to work for your business, as well as your customers. A hybrid programme that incorporates the benefits of both a proprietary and coalition programme.

Cashpoints can be both issued and redeemed across all partners in real-time (including yours!).

Think again before going it alone…

Power of multi-partner programmes:
4 out of 5 New Zealanders prefer multi-partner programmes because it’s faster to earn rewards*.

Transparent currency:
Cashpoints carry a value to the customer of 1c (inc GST) whether they are issued or redeemed (and that’s exactly what we charge/pay you!)

You choose how you reward your customer:
Flexible activations allow you to decide how you issue Cashpoints (e.g. by spend value, SKU, behaviour, specific customers, geography or time of day).

Grow your database:
Provisions are incorporated within the Retailer Agreement, Privacy Policy and T’s and C’s to allow for data sharing with partners.

Affordable Fixed Fee Pricing:
Peace of mind with fixed fee pricing, scaled to the size of your business.

No up-front commitment to rewards you issue:
Only pay for Cashpoints after the customer has transacted with you.

Know your customers:
Cashpoints connects a customer’s information to a transaction, in-store and online.

Actionable Customer Insights:
Real-time dashboards are available to provide customer insights using 1st party data. (RFM, Basket analysis with customer overlay, comprehensive segmentation etc).

Independent:
Cashpoints is New Zealand owned and has been built and is run by the team behind one of New Zealand’s most successful rewards programmes. All partners are treated equally.

*“NZ Loyalty State of the Nation 2024” Quantum Jump & Yabble

As a FANZ Strategic Partner, Citation HR is committed to supporting FANZ members by promoting best-practice employment practices in franchising. Citation HR’s combination of award-winning HRIS and telephone advice means they can help every franchisee conduct their business properly and profitably. From an HR or H&S crisis to day-to-day workplace matters, they’ve got your entire franchise covered!

By partnering with Citation HR, you can access a range of products and services to help you strengthen your franchise HR system and support workplace best-practice across your network. The services Citation HR can offer include:

• HR audit & H&S Audit

• HR and H&S software

• 24/7 HR Advice Line

• Library of resources

• Insurance and representation

To discover how Citation HR can support your franchise, visit the Citation HR website.

Work with a proven payroll system.

CloudPayroll is a proven cloud-based payroll solution developed for the Australian market. CloudPayroll is suitable for a small business with a few employees, to an enterprise business with several hundred employees, a group of businesses, a franchise and contractors in any industry.

We offer an easy-to-use, feature-rich payroll system making it simple for you to run each pay so you can focus on other areas of your franchise. Our key features include:

• Group access and reporting for multiple organisations, if required.
• Tools to easily manage leave including simple review and approve process and projected leave calculator.
• Single Touch Payroll (STP) compliant with the ATO.
• Automated superannuation payments, ready for payday superannuation
• HR capabilities including report suite, and document storage and management.
• Employee Kiosk portal via mobile phone app and web, proven to reduce payroll questions from employees.
• Seamless integrations with accounting, HR, rostering, time and attendance solutions, so you can build a trusted eco-system best suited to your business.
• Free unlimited and ongoing support via phone and email.

Contact CloudPayroll today for a customised free demo – sales@cloudpayroll.com.au

Crystal Payroll – It’s So Clear

Crystal Payroll is trusted by some of New Zealand’s most recognisable franchises, including Four Square North Island and Super Liquor for one simple reason: we make payroll absolutely clear.

Franchise networks come with their own unique payroll challenges: multiple locations, varying employee types, strict compliance needs, and the need to stay efficient. Our cloud-based payroll system is built to meet those challenges head-on, ith powerful features that scale easily across franchise groups.

Crystal Payroll supports accurate leave tracking, variable pay rate management, and automated payday filing with Inland Revenue. It’s all tailored to meet New Zealand’s ever-changing employment legislation.

Franchisors appreciate the consistency and control our platform provides, while franchisees love how simple it is to use. Our system is intuitive, flexible, and backed by local support you can count on. When a question comes up, you’ll always be able to speak to someone from our local support team who understands both payroll and your business.

We also offer a range of service options — from self-managed payroll to fully outsourced solutions — so every franchisee can choose the level of support that suits them best. Our pricing is competitive, transparent, and designed to support sustainable growth across franchise networks.

With over 10,000 Kiwi businesses onboard and deep experience supporting franchise operations, Crystal Payroll is the partner of choice for clear, compliant, and cost-effective payroll.

The payroll that’s clear. The service that’s here.

Visit www.crystalpayroll.com to learn more.

Insurance package especially for franchises

As the Franchise Association’s longstanding insurance broking partner, Gallagher has developed a business insurance solution specifically for FANZ members. Offering cover for a range of risks, the FANZ insurance package has added benefits and options for franchisees and franchisors.

Cover includes

• Plant and stock protection

• Loss of profits and staff wages, with the option of adding cover for disruption caused when a

• key business in the same retail complex is out of action due to damage

• Liability cover starting at $2 million with the ability to increase up to $20 million

• 30 minutes free legal consultation

• Franchise fee cover available as an optional extra

About Gallagher

Gallagher is one of the world’s largest insurance brokerage and risk management companies, with a global network that provides services in more than 130 countries.

Previously known as Crombie Lockwood in New Zealand, we have a long history of helping New Zealanders with their insurance needs. Our local business, established in 1978, is still led by two of our Kiwi founders, Steve Lockwood and Carl O’Shea.

Benefits of our size and scale

Our size and scale give us a significant advantage when negotiating premiums, terms and claims on clients’ behalf. In particular the Gallagher advantage helps us to secure more cover options and competitive pricing from a wide range of global insurers.

Local focus, international strength

In New Zealand, our clients are supported by a team of dedicated FANZ broking professionals in more than 30 offices around the country. With deep roots in the communities in which we live and work, our brokers combine regional understanding with the resources and backing of our global organisation.

Our characteristic blend of local expertise and global reach means we can support our clients whenever they do business.

To find out more call Paul Kuhn on 027 671 1122 or email fanz@ajg.co.nz

Founded in 2003, Geotech Information Services as an analytics & strategy company that has been supporting the New Zealand franchise community for many years.

We are a trusted business that consults broadly to the retail & franchise sector including QSR/Fast casual food, health, fitness, big box, fashion, convenience and professional services.

We use the very latest and unique data we have access to, and have a particular expertise in sales & cannibalisation forecasting, network planning, store optimisation & territory planning.

Our research, experience, insights & tools developed can help steer profitable growth for any business looking to underpin network planning with a data driven science based approach.

We operate within Australia, New Zealand & Sth East Asia.

With nearly 30 years at the forefront of business sales across New Zealand and Australia, LINK is the trusted partner for those looking to buy, sell, or grow franchise businesses. As the largest and most experienced business brokerage network in the region, we combine global reach with local expertise.

LINK is more than a franchise brokerage. We are franchise operators ourselves. Our successful franchisor model spans key markets on both sides of the Tasman and uniquely positions LINK to support clients with real-world insights into franchise system growth, scalability, and saleability.

We specialise in the sale of individual franchised outlets as well as entire franchise systems—helping founders exit, expand, or restructure. Our proven process, unmatched buyer network, and specialist franchise brokers ensure outcomes that protect brand integrity and maximise value.

Whether you are a franchisor looking to divest, a franchisee ready for a new chapter, or an investor seeking an established opportunity, LINK’s dedicated Franchise Division offers the expertise and discretion to guide you through every step.

At MTF, we don’t just understand franchising – we live it.

We’re proud to be a nationwide network of independently owned franchises operating across New Zealand. That means we know first-hand the challenges, opportunities, and drive it takes to run and grow a successful franchise. Whether it’s managing cash flow, scaling your operation, or investing in the right tools for the job, we get it  – because we do it too.

Our strength lies in our model. Every MTF franchise is a locally owned and operated. This gives us a unique advantage when it comes to lending to other franchise businesses – we understand the pace, the pressure, and the potential. More importantly, we know that when finance is flexible and delivered by someone who truly gets your business, it becomes a growth enabler.

We’ve helped franchisees across a wide range of industries fund everything from vehicles and machinery to fit-outs, equipment, tech upgrades and even working capital. Whatever your business needs to move forward, there’s a good chance we’ve financed it before and a local MTF team is ready to help make it happen.

We value long-term partnerships and work hard to make finance feel more personal, more accessible, and more transparent. When you deal with MTF, you’re not just getting a lender, you’re getting a trusted business partner.

Let’s talk about how we can help your franchise grow.

Visit mtf.co.nz or come and chat to us at the FANZ Conference.

Big or small, we fuel them all!

At Mobil, our local team is committed to delivering smart, reliable fuel management tools for fleets of every size.

With Mobilcard Business Solutions, we take the hassle out of managing your fleet. It’s more than just a fuel card – it’s a complete set of tools designed to reduce time, cost, and admin pressures, giving you the freedom to focus on other business priorities.

Whether you operate a handful of vehicles or a nationwide fleet, Mobilcard has you covered. With access to over 380 locations across New Zealand, we’re always right where you need us.

Franchise Association of New Zealand members enjoy exclusive pricing, generous credit terms, and no hidden fees.

Start saving on fuel today by contacting our team to learn more about how Mobilcard Business Solutions can work for you.

Business Solutions Backed by Local Experts

At Now Business, we’re proud to support New Zealand businesses with their connectivity needs including Broadband, Phone Solutions and even Mobile. All backed by our award-winning customer support.

Our Business Broadband offers internet solutions for Kiwi businesses.  For teams on the move, our straightforward Mobile Plans & Data Only options are designed with simplicity in mind, giving you the freedom to stay connected without being tied to a desk. And with Now Reach, our smarter, cloud-based phone system, your business is ready for anything. From client calls to remote work, and the daily interactions in between.

When you work with Now Business, you’re sorted from the start. We understand that no two businesses are the same. That’s why we offer flexible solutions that grow with you, and real, local support to back it up.

Founded in Napier in 2012, Now has spent over a decade serving businesses across Aotearoa. With a team that cares about doing things properly, we’re here to help you get the most from your setup. Whether you’re a high-use, low-use, or on-the-go business, we have a range of options to suit your needs.

Come chat to our team at the National Franchise Conference and find out more.

Smartly makes payroll simple.

Since 2004, we’ve been helping over 20,000 Kiwi businesses save time, stay compliant, and stress less about paying their people. Whether you’ve got two employees or 2,000, Smartly makes it easy to run payroll that’s accurate, on time, and in line with NZ legislation.

From onboarding new staff and tracking leave, to payday filing and PAYE – Smartly takes care of the hard stuff, so you can get back to business. No spreadsheets, no guesswork, no late nights. Just smart, simple payroll that works.

All your people stuff, in one place.

With Smartly, you can manage timesheets, pay history, contracts, and performance notes in the same place you run payroll. Our people management tools are built to save you time, reduce errors, and keep things moving. Whether it’s setting up a new starter or chasing leave balances, we’ve got you covered.

Give your team more visibility.

Our self-service portal means employees can check payslips, request leave, and update details anytime, cutting back on admin and keeping everyone in the loop.

Support when you need it.

We’re local, we’re easy to reach, and we actually pick up the phone. Whether it’s a quick question or a curly one, our team’s here to help.

Smartly is simple to set up, easy to use, and backed by real humans.

No jargon. No overcomplicated systems. Just reliable payroll and people tools made for Kiwi businesses.

If you’re spending more time doing payroll than running your business – it’s time to make the switch.

Smokeylemon is unapologetically creative — a bold, energetic force behind the growth of brands and franchises across Aotearoa. More than just a design and marketing agency, Smokeylemon is a strategic partner for ambitious businesses ready to stand out, scale up, and take ownership of their market.

What sets Smokeylemon apart is our ability to turn strategy into visual impact. The team blends clever design with smart marketing that’s deeply rooted in insight — not fluff. From brand development to campaign execution, we approach every project with originality, always pushing boundaries to spark real momentum.

Franchises, in particular, benefit from Smokeylemon’s sharp understanding of multi-location growth. We don’t just design logos or build websites — we create systems that scale. Whether it’s unifying brand presence across a network, developing high-performance marketing funnels, or crafting toolkits for franchisees, Smokeylemon delivers consistency with a punch of personality.

Every brand we touch becomes more focused, more confident, and more visible. Our creative isn’t just “pretty” — it’s purposeful. Every design decision, campaign element, and line of copy works harder to elevate the brand story and drive results.

Smokeylemon doesn’t play safe, and that’s exactly why we get noticed. We’re fearless with ideas, playful with execution, and fiercely loyal to our clients’ growth. If you’re looking to blend bold creativity with business-savvy thinking, Smokeylemon is the partner you want at the table.

In a world full of generic agencies and watered-down marketing, Smokeylemon shows up with clarity, courage, and creativity that cuts through. We don’t just market businesses — we aim to transform them into unforgettable brands.

As a franchisor, you may have franchisees who are showing signs of relationship strain due to the demands of their franchise. This often means lower performance and lost income from those franchisees.

I’m here to rebalance that.

Hi, I’m Gaelene Adams Love from Team Fusion. I’m a business leadership and business relationship coach with nearly 20 year’s experience working with business owners, franchisors and franchisees (couples, partners and individuals) who are navigating the often daunting process of running their business.

Our business leadership and relationship coaching is holistic. At the core, we empower business leaders to build stronger relationships that grow better businesses.

Healthy relationships are the foundation of successful businesses, families and communities, and business growth shouldn’t come at the cost of your family or the community you live and work in.

We coach them to grow their business to the value that it is truly worth through inspiring strategy, leadership development and improved team performance.

Common issues we empower them to solve:
• Delegation, accountability, and staying focused
• Constant overload, stress, and the struggle to switch off
• Cash-flow crunches and debt stress
• Conflict between self/work/family requirements

They achieve:
• Clear planning and infrastructure
• Improved leadership skills that boost team engagement, output and retention
• Increased confidence
• Predictable results for higher income and profitability
• Sustained business, staff and client growth and higher retention
• Better work–life harmony
• Ultimately, more money, time, and freedom

I’d love to talk with you about enhancing the results your franchisees are achieving:

“In just over 7 months, I have achieved my 5 year growth goal by getting clear on my Business Strategy!”
Jarrod Saunders, SWARK Ltd, Chemwash

Kath Broad, from Active+ Mt Eden franchisee credits Gaelene Adams Love with helping her refine strategy, achieve business growth and build confidence:
“I had the ideas. She helped me turn them into action.”

The Edgewater Resort & Spa is the perfect location for your end of year incentives, board meetings, conferences or just a quiet getaway.

We have a choice of conference spaces including the board room, our seaside Umu Hut and our 100 seat conference room. The Edgewater Resort & Spa offers top-notch accommodation, facilities, and a dedicated team for exceptional events. Experience the best of Rarotonga with our creative planning, attention to detail and our passion for the local culture and environment.

Our resort is on the beach with lush gardens, located just 10 minutes from the airport. We are your village by the sea with 24 hour reception, concierge desk, wifi, ATM, rental car and scooter hire on site with free parking. You can entertain in our Brasserie or Spaghetti House, or we can set up private dining with a marquee on the lagoon edge or in our Umu Hut. Mals Bar is a great place by the water to enjoy the sunset or, during the season, whale watch. There’s always activities including tennis courts, pool table, snorkeling gear and an outdoor pool plus our concierge can arrange local turtle tours, mountain buggy rides, fishing and more.

Our events team will plan and coordinate a bespoke event from beachfront private dining, BBQs and pool parties to cultural shows, to create the most memorable Cook Islands experience. Our accommodation ranges from garden rooms to lagoon rooms, 3 bedroom garden and beachfront villas to suit all budgets.

Transform your new Franchisees’ onboarding by delivering a professional, seamless, digitised experience that sets them up for success. Streamline the paperwork, capture important information, standardise tasks and training, guide them through the journey, and monitor their progress and engagement with ease. Effortlessly establish consistency and embed best practice right from the start with The Induction App.

The platform has been uniquely developed for Franchisors to onboard their new Franchisees and, if relevant, their new employees too.

Perfect for non-office workforces – particularly retail, hospo, drivers, home services and trades – and it has been adopted by recognised brands like Driving Miss Daisy (Supreme Franchise Winner 2024), Swimgym, Harvey Norman, 2degrees, Home Group and more.

By ensuring a consistent onboarding and training process across your entire network, you not only protect your brand but also set your Franchisees up for success. The Induction App helps you maintain quality, foster engagement and drive productivity across your franchise system. And gives you visibility across it all.

Tranxactor – Scalable Gift & Loyalty Solutions for Franchises

Tranxactor is a New Zealand-based company specialising in loyalty, gift card, and payment technologies tailored to the needs of franchises and multi-site retailers. With over 20 years of experience supporting some of the country’s most recognisable brands across food, grocery, retail, and hospitality, we offer powerful yet practical tools that help drive customer retention and repeat sales.

Our platform delivers end-to-end solutions for both physical and digital gift cards, Christmas savings programmes, and loyalty systems—whether for a single location or a nationwide franchise network. From card design and payment network integration to real-time rewards and CRM, we offer franchise-friendly technology that fits seamlessly into your business.

We help brands better understand their customers through transactional data, enabling personalised offers, segmented campaigns, and stronger customer engagement. Whether you’re going digital for the first time or upgrading an existing system, Tranxactor makes it easy to build long-term loyalty and increase spend across your network.

Perfect payroll system for your business

iPayroll is a proven cloud-based payroll solution developed in New Zealand, for New Zealand businesses of all sizes in any industry. We provide an easy-to-use, feature-rich payroll system so you can focus on your franchise. We make it simple for you to run each pay and manage leave, tax, and employee records.

With over 11,000 customers here are some of the reasons our customers choose iPayroll to meet their payroll needs:

• Set up, implementation and training provided and includes parallel pay run.
• Free ongoing support via phone and email.
• Ensuring compliancy, always up to date with payroll legislation, so you will never have to worry about compliance.
• NZ’s leading online PAYE Intermediary.
• Employee Kiosk app proven to reduce payroll questions from employees.
• Leave management with simple review and approve process.
• Comprehensive Reporting Suite with 50+ reports including HR.
• Seamless integration with a variety of established software systems including Xero plus many time and attendance solutions.

Contact us today for a customised free demo – sales@ipayroll.co.nz