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Code of Practice
and Ethics

Code of Practice and Ethics

The FANZ Code of Practice and Ethics sets out specific procedures and recommendations for many aspects of franchising which must be followed by Members of the Association.

A revised version of the Code was published in December 2024. Accredited Franchisor Members are assessed against the Code every two year by the FANZ Independent Scrutineer.

Download the Code

Disclosure Document Template

A Disclosure Document is required with all Accredited Franchisor Member applications and the template is supplied below. The purposes of a Disclosure Document are:

To give to a prospective Franchisee or a Franchisee proposing to enter into, renew or extend a franchise agreement, information from the Franchisor to help the Franchisee make a reasonably informed decision about the franchise.
To give a Franchisee the current information from the Franchisor that is material to the running of the franchised business.

Download the Disclosure Document Template

Upholding high standards in the franchising sector

The Franchising Code of Practice and Ethics ensures that those looking to enter franchising, whether as a franchisor or franchisee, will receive all the details they need to make an informed decision.

All prospective members of the Franchise Association must submit to independent scrutiny the relevant material to ensure that they are providing all the necessary information to potential franchisees or clients. By having a strict Code of Practice and Ethics, we ensure that people who deal with our members can do so in the confidence that the franchisor or advisor/supplier will adhere to the principles of best practice.

Only members of the Franchise Association are required to abide by all these provisions. Franchisors who are not members of the Association have not submitted their documentation to our independent scrutiny and are not required to comply with the Association’s Codes. If you have dealings with a franchisor who claims to follow the Code of Practice and Ethics of the Association but who is not actually a member, please let us know.

Each Member of the Association will:

Operate according to the Constitution and Code of Practice and Ethics of the Association in all its requirements and according to all relevant laws.
Uphold the Code of Practice and Ethics for all members.
Promote membership of the Franchise Association of New Zealand Incorporated and adherence to the Code of Practice and Ethics.
Adopt the highest standards of competency, practice and integrity in all matters pertaining to franchising.
Respect the confidentiality of all information, know-how and business IP concerning a franchised business with which it is involved.
Act in an honourable and fair manner in all its business dealings, and in such a way as to uphold and bring credit to the good name of the FANZ.