Complaints Process

Reasons to Make a Complaint

Reasons to make a complaint against a member of the Association will fall into one of the following categories:

• Conduct breaching the Association's Code of Ethics
• Conduct breaching the Association's Code of Practice
• Conduct breaching the Association's Rules.

Copies of the Association's Code of Ethics, Code of Practice and Rules are available here.  For further information and a copy of the appropriate form that must be completed to initiate a formal complaint please click on the following link: Complaints Form

Complaints Procedure

Complaints Procedure can be downloaded here.

Further Information

Download our Frequently Asked Questions for additional information that may be useful.