Franchise Association Codes and Rules

The Franchising Code of Practice and the Association's Code of Ethics were launched in 1996 to ensure that those looking to enter franchising, whether as a franchisor or franchisee, will receive all the details they need to make an informed decision.

All prospective members of the Franchise Association must submit to an independent scrutiny of the relevant material to ensure that their processes provide all the necessary information to potential franchisees or clients. By having a strict Code of Practice, we ensure that people who deal with our members can do so in the confidence that the franchisor or advisor will adhere to the principles of best practice.

The full texts of the Code of Ethics and the Code of Practice can be accessed by the links below. The Code of Practice and the Code of Ethics are the Intellectual Property of the Association and all intellectual property rights including copyright are claimed for them. These Codes may not, in whole or part be lent, copied, photocopied, reproduced, translated or reduced to any electronic medium or other such form without the express permission of the Franchise Association of New Zealand Inc.

Only members of the Franchise Association are required to abide by all these provisions. Franchisors who are not members of the Association have not submitted their documentation to our independent scrutiny and are not required to comply with the Association's Codes. If you have dealings with a franchisor who claims to follow the Code of Practice and the Code of Ethics of the Association but who is not actually a member, please inform us.

Code of Ethics

FANZ has a Code of Ethics that provides the overarching guidance to the way in which its Code of Practice and the Rules are to be interpreted.

Download the Code of Ethics

Code of Practice

The FANZ Code of Practice sets out specific procedures and recommendations for many aspects of franchising which must be followed by Members of the Association. 

Download the Code of Practice updated August 2016

Rules

The Rules of the Association which include the Code of Practice are to be interpreted in the spirit of the Code of Ethics.

Download the Rules of the Association updated  August 2017

Each Member of the Association will:

  • Operate according to the Rules and Code of Practice of the Association in all its requirements and according to all relevant laws
  • Uphold the Code of Ethics for all Members
  • Promote membership of the Franchise Association of New Zealand Incorporated and adherence to the Code of Practice
  • Adopt the highest standards of competency, practice and integrity in all matters pertaining to franchising
  • Respect the confidentiality of all information, know-how and business secrets concerning a franchised business with which it is involved
  • Act in an honourable and fair manner in all its business dealings, and in such a way as to uphold and bring credit to the good name of the FANZ.
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